Bilal Uddin Khan

Chief Technology Officer & Software Delivery Leader

Bilal Uddin Khan is a seasoned technology leader with over 14 years of experience bridging business strategy with technical execution. With a track record of leadership across financial services, e-commerce, and public institutions, Bilal has directed multi-disciplinary engineering teams and spearheaded digital transformation initiatives globally. Known for his results-driven mindset and collaborative leadership, he aligns IT strategy with organizational goals to drive innovation, operational excellence, and sustainable growth. Bilal holds two master’s degrees: an MS in Computer Science (USA) and an MS in Technology Management with a specialization in Project Management (USA). To stay at the forefront of emerging technologies, Bilal has completed multiple advanced certifications from institutions like IBM, MITx, Johns Hopkins University. His credentials include certifications in Data Science, Machine Learning, Python Programming, Cloud Tools, and Executive Leadership, reinforcing his deep technical foundation and executive acumen. His expertise spans cloud computing, AI, software engineering, and governance, with a focus on building resilient, scalable systems in high-impact environments.

What He Brings to the Table

• Directed 7 technical teams at a financial institution, achieving 95% alignment between tech and business goals
• Oversaw delivery of microservices-based architecture, improving system scalability by 25%
• Led digital transformation at a real estate and e-commerce firm, enhancing infrastructure performance by 25%
• Established an IT Directorate at a major university, streamlining processes and improving administrative efficiency by 30%
• Achieved a 98% success rate in cybersecurity threat prevention as CIO of a fintech firm

Highlighted Projects

• Financial Systems Overhaul – Delivered 99.9% uptime for critical financial platforms at Small World Financial Services by applying DevOps and Scrum best practices
• Microservices Transformation – Rebuilt legacy systems into microservices architecture, boosting scalability and resilience by 25%
• Custom CRM Development – Led the design and deployment of a CRM platform that increased organizational efficiency by 50%
• Odoo ERP Implementation – Streamlined internal operations across departments, improving effectiveness by 15%
• Student Information System (SIS) – Developed and launched a centralized system for higher education administration, improving data accuracy and efficiency by 30%
• Digital Process Automation at GCU – Automated administrative workflows, reducing manual effort and enhancing productivity by 25%
• Health & Safety SaaS Platform – Directed development of a serverless, cloud-based industrial safety app using AWS Lambda and microservices
• SharePoint Metadata Solution for Freddie Mac – Delivered a no-code solution for verifying metadata and disaster recovery readiness, reducing redundancy by 30%
• Real Estate E-Commerce Systems – As CTO, led full-scale digital transformation, aligning technology with market trends and improving team efficiency by 20%
• Mobile/Web Integration for Academic Institutions – Unified access to learning tools, boosting student satisfaction and administrative speed by 25–30%
• Cybersecurity and Risk Framework – Implemented proactive data protection strategies, preventing 98% of potential threats
• Cloud DevOps & Automation – Increased deployment frequency by 25% while reducing software defects by 30% using AWS, Azure, and CI/CD best practices
• Client-Centered SaaS Delivery – Delivered 15+ projects with a 95% on-time rate and achieved 30% improvement in client satisfaction through collaborative development