Sarah Shalfoun

Project Manager & Software Consultant

Sarah Shalfoun is a technology professional with over a decade of experience in software development, system design, and team management. With a background in Information Technology Engineering and specializing in Artificial Intelligence, she combines strong technical skills with a keen understanding of business needs. Known for bridging the gap between technical teams and business goals, Sarah excels at leading full-cycle software projects, adapting to both Agile and traditional workflows. Her calm, focused leadership fosters a supportive environment where teams align and deliver optimal outcomes.

What She Brings to the Table

• Led over 16 enterprise-level software systems from concept to launch, meeting real business goals
• Successfully delivered digital platforms for customer service, finance, HR, and sales
• Worked closely with telecom providers to automate key internal systems, saving time and reducing errors
• Built strong, collaborative teams that deliver on time and support each other through challenges
• Focused on tools and systems that are easy to use, secure, and built to last

Highlighted Projects

• Roaming Management System – Simplified global communication by automating roaming data handling and reporting
• Billing Redesign – Made billing tools more secure and easier to use for frontline employees
• Call Center Tools – Created systems that helped teams track performance and provide better customer support
• Customer Service Platforms – Developed custom software to help staff and managers respond quickly and effectively
• Finance & Revenue Tools – Built platforms that improved accuracy in tracking income and managing expenses
• HR Performance System – Supported employee growth with tools for tracking objectives and key results
• Real-Time Reporting System – Made it easier for leaders to access up-to-date information from company databases
• Complaint Management System – Centralized customer feedback and made resolution faster and more transparent
• Franchise & Sales System – Helped business units improve sales tracking and daily operations
• Stock Management System – Made it simple to follow inventory across departments
• Investment Tools – Offered companies better visibility into their portfolios and ethical compliance
• CRM and Business Automation – Audited and streamlined systems to reduce duplication and improve workflow
• News App – Built a mobile and web platform for users to receive updates based on their interests
• Brokerage App – Connected global markets to local clients with user-friendly mobile tools
• Online Store for Handmade Goods – Helped small artisans sell their products to a global audience
• Archiving System – Delivered a digital solution for document storage, search, and access
• News Subscription App – Delivered cross-platform app with custom content filters